Ownership is a key part of who we are. We want to take ownership of our actions, but we also want to treat our clients and their companies as if we were the owner too!
This means, we pay attention to their past, present, and future and we make recommendations that will benefit them going forward, even if it will take longer or be more difficult than not speaking up.
As we view ourselves as a part of our client’s team, we will consistently respond within a period of no more than 24 hours. Further, anytime a team member will be out of the office having fun or simply taking time for themselves to be refreshed, we will always designate a cover for the time they are out to clearly define the continuous service our clients will receive.
Although we are a professional service firm, we have fun while we work and are all a little silly, even if it only peeks through once in a while.
We believe in building relationships on trust, and this book goes over the mechanics and benefits that go along with trust.
“Trust impacts us 24/7, 365 days a year. It undergirds and affects the quality of every relationship, every communication, every work project, every business venture, and every effort in which we are engaged. It changes the quality of every present moment and alters the trajectory and outcome of every future moment of our lives – both personally and professionally.”
- Speed of Trust Book by Stephen M. R. Covey
Providing the Best Value
We never want to be merely an accounting solution for our clients.
We all bring years of experience working with other clients and businesses and are expected to share best practices and ideas we have observed during our past and current experience.
We want our services to be that as well and to always provide the best value.